Website Use
The content on this website is provided for general information and may change without notice. You can browse and contact us freely, but please do not misuse the site or submit false information.
Terms & Conditions
Simple, Clear Terms
These terms explain how the website can be used and what to expect when you request a quote or book a cleaning service.
Quotes And Availability
Quotes are provided based on the information you send us. Final prices, timings, and availability are confirmed by the team after reviewing the job in more detail.
Bookings And Cancellations
When a booking is agreed, we will do our best to carry it out as scheduled. If you need to cancel or rearrange, please give us as much notice as possible.
Access And Property Information
Please tell us about access arrangements, alarms, pets, parking limits, fragile items, and anything else that may affect the booking before work begins.
Health And Safety
Cleaning services are supplied subject to applicable UK health and safety duties, including carrying out sensible risk assessments, using suitable equipment, and taking reasonable steps to protect staff, customers, visitors, and the public.
Customer Responsibilities
You should let us know about any hazards, restricted areas, damaged fittings, unsafe electrics, or special instructions that could affect the safe delivery of the service.
UK Compliance
Standards Relevant To Cleaning Work
The points below summarise the main UK compliance areas that commonly apply to home and office cleaning work.
Risk Assessments
UK health and safety rules require work risks to be assessed and controlled. Where a business has five or more employees, significant findings should also be recorded.
COSHH And Cleaning Products
Cleaning chemicals must be handled under COSHH rules. That means identifying hazardous substances, using control measures, and providing information, instruction, and protective equipment where needed.
Training And Equipment
Staff should be trained for the work they carry out, use equipment safely, and follow safe handling practices for slips, manual handling, and chemical exposure.
Employers' Liability Insurance
If the business employs staff, UK law normally requires employers' liability insurance of at least £5 million from an authorised insurer. This requirement does not usually apply to a genuine sole trader working alone.
Vehicles Used For Work
Any vehicle used for business journeys must be legally insured for road use, and business use may need to be covered even where a personal vehicle is used.
Privacy And Complaints
Customer details must be handled in line with UK data protection rules. If you have a concern about a booking or your data, please contact the business first so we can put things right.
Ready to Book?
Head back to the site or contact the team for a friendly, no-pressure quote.